Enser Communications Ltd IPO

Enser Communications Limited was originally incorporated as a private limited company under the Companies Act, 1956 in the name and style of Enser Communications Private Limited bearing Corporate Identification Number U64200MH2008PTC182752 dated May 28, 2008 issued by the Registrar of Companies, Mumbai. Subsequently, the Company was converted into public limited company pursuant to a shareholders' resolution passed at an Extra Ordinary General Meeting held on August 18, 2023, and name of the Company was changed to Enser Communications Limited and a fresh Certificate of Incorporation dated September 11, 2023, was issued by Registrar of Companies, Mumbai. As on date of this Prospectus, the Corporate Identification Number of the Company is U64200MH2008PLC182752.

The Indian Information Technology/ Software industry is a global powerhouse today, and its impact on India has been incomparable. It has contributed immensely in positioning the country as a preferred investment destination amongst global investors and creating hug job opportunities in India, as well as in the USA, Europe and other parts of the world. In the last decade, the industry has grown many folds in revenue terms, and relative share to India's GDP is around 7.5 percent in FY 2022-23. India is the topmost off-shoring destination for IT companies across the world. Having proven its capabilities in delivering both on-shore and off-shore services to global clients, emerging technologies now offer an entire new gamut of opportunities for top IT firms in India. Indian IT/Software industry offers cost- effectiveness, great quality, high reliability, speedy deliveries and, above all, the use of state-of-the-art technologies globally. Additionally, the Business Process Management (BPM) Industry has undergone successful evolution in the last 20 years to satisfy changing business requirements and has demonstrated continuously increased global adoption over the years. Indian BPM market has witnessed remarkable growth in recent years, becoming one of the world's largest outsourcing destinations. According to NASSCOM, the Indian BPM sector's revenue is estimated to reach USD 47.4 billion in FY 2022-23, showcasing a significant expansion. The Indian IT/ ITeS industry has a leading position globally and has been progressively contributing to the growth of exports and creation of employment opportunities. India's IT-BPM industry (excluding e-commerce) is expected to grew by 7.9% to reach at USD 245 billion, including exports of 194 USD Billion in FY2022-23 (E). The IT/ITeS has also created large employment opportunities and is estimated to employ 5.4 million professionals, an addition of 2,90,000 people over FY 2021-2022 (E). Women employees account for 36% share in total industry employee base Furthermore, the Indian BPM industry has been a major contributor to employment generation in the country. It provides livelihood opportunities to millions of skilled professionals, with a workforce that exceeds four million employees.

Enser Communications is in the business of the Business Process Management Platform. Enser's BPM technology enabled platform that integrates with voice, chat, email, IVRS, and other social media engagements for customer acquisition as well as customer service strategies, specializing in Client Interaction Management. Enser provides and facilitates to its clients, thereby fostering mutual growth. Enser's comprehensive service offerings span across Business Analytics, Customer Relationship Management (CRM), Interactive Voice Response Systems (IVRS), and Customer Interaction Management solutions.