Pelatro Ltd IPO

Pelatro Limited (the Company or the Issuer) was incorporated on March 21, 2013 as `Kivar Infotech Private Limited', a private limited company under the Companies Act, 1956, pursuant to a certificate of incorporation issued by the Registrar of Companies, Karnataka. Subsequently, pursuant to a resolution passed by its Board of Directors in their meeting held on August 1, 2014 and by its Shareholders in their Extraordinary General Meeting held on September 11, 2014, the name of the Company was changed to `Pelatro Solutions Private Limited' and a fresh certificate of incorporation pursuant to change of name dated November 5, 2014 was issued by the Registrar of Companies, Bangalore. Subsequently, pursuant to a resolution passed in the meeting of Board of Directors held on September 14, 2023 and a resolution passed by its Shareholders in their Extraordinary General Meeting held on October 13, 2023, the name of the Company was changed to `Pelatro Private Limited' and a fresh certificate of incorporation pursuant to change of name dated November 10, 2023 was issued by the Registrar of Companies, Bangalore. Further, the Company was converted into a public limited company pursuant to a resolution passed by its Board of Directors in their meeting held on March 5, 2024 and by its Shareholders in an Extraordinary General Meeting held on March 11, 2024 and consequently the name of the Company was changed to `Pelatro Limited' and a fresh certificate of incorporation consequent upon conversion to public company dated May 29, 2024 was issued by the Registrar of Companies, Central Processing Centre.

The telecommunication and BFSI customer engagement solutions market was valued at $7,029.961 million in 2023 and is estimated to reach $16,125.378 million by 2033, exhibiting a CAGR of 8.4% from 2024 to 2033. The telecommunications and BFSI (Banking, Financial Services, and Insurance) customer engagement market is characterized by a strategic focus on enhancing customer interactions through innovative technologies and personalized service offerings. In telecommunications, companies leverage AI-driven chatbots, virtual assistants, and 5G networks to deliver seamless communication experiences and proactive customer support. This sector prioritizes optimizing network performance and personalized marketing to enhance customer satisfaction and loyalty. In BFSI, customer engagement centers on providing secure and efficient financial services through digital platforms and mobile applications. AI and data analytics enable personalized financial advice, fraud detection, and targeted marketing campaigns tailored to individual customer needs. This sector emphasizes transparency, compliance with regulatory standards, and building long-term customer relationships. Both sectors face challenges such as data privacy concerns, regulatory complexities, and the need for continuous innovation to meet evolving customer expectations. However, strategic investments in technology integration and customer-centric strategies are driving growth opportunities. By prioritizing customer experience, leveraging data analytics, and embracing digital transformation, companies in the telecommunications and BFSI sectors can differentiate their offerings, improve operational efficiency, and foster sustainable business growth in a competitive market landscape.

Pelatro Limited is a global technology business and has developed a comprehensive Customer Engagement Platform, i.e., mViva that empowers customer-centric interactions between enterprises or brands and its end users. Its platform empowers enterprises to understand the behaviour and needs of its customers deeply with a view to enhance its engagement with end users. Its Customer Engagement Platform mViva collects and processes huge amounts of data for each enterprise on a daily basis across almost a billion consumers in 30 countries. mViva Customer Engagement Platform has various vertical solutions which are seamlessly integrated to form the platform, and offers products which include, Campaign Management Solution, Loyalty Management Solution, Lead Management Solution and Data Monetization Solution.