“Digital India” is a term we have heard a lot over the years. For a larger audience, it has become a buzzword like AI, but the digital evolution of sectors has been immense, especially in the financial services sector. India has been able to build one of the world’s most robust digital public infrastructures, reshaping how people live, commute, shop, and even how large businesses interact with money.
Introduction of IndiaStack
This all started with the introduction of IndiaStack. So, to start from the basics, what was the thought behind IndiaStack, and why do we need this fancy term? If we break it down to fundamentals, what are the things an individual requires to open a trading account or simply apply for a loan?
First is their presence (the individual itself). Next are the documents that authenticate that presence. Then come financial transactions to authorise the bank account or financial activity, such as bank statements, which show the individual’s financial capability. Finally, there is consent. If we have all these things, a person can practically purchase a house, travel, and do almost anything.
The constraint has always been that these processes were done physically. That is why India Stack was introduced—it completely digitalises all these four layers. The basic stack starts with digitalising the individual through Aadhar, digitally storing documents in Digi Locker. Then came digital payments, which are enabled through UPI. Finally, consent is enabled through e-sign.
The main challenge has always been the interaction of systems across different organisations. How do I consolidate my driving licence from the RTO and my birth certificate from CBSE (Class 10th mark sheet)? How does my money move from Bank X to Bank Y? How does a loan company access all my documents in a single place? India Stack digitalises all these processes by creating API interfaces and frameworks for organisations, making data sharing possible only when consent is given by the user.



