In response to the incident, Star Health has reported the matter to relevant regulatory authorities and initiated a thorough forensic investigation. The company has defended its CISO, stating that he is cooperating with the investigation and no wrongdoing has been found.
To prevent further dissemination of the stolen data, Star Health has sought an injunction against messaging platform Telegram and IT management service company Cloudflare in the Madras High Court. The company aims to restrict the sharing and distribution of its customers' sensitive information.
The cyberattack has raised serious concerns about the security measures in place at Star Health and the potential risks faced by its customers. As the investigation continues, it remains to be seen how the company will address the data breach and mitigate future risks.
Star Health Insurance is a standalone health insurer, offering a variety of products including health, personal accident, and travel insurance. The company has a strong distribution network and have settled over 1 crore claims. In FY24, they reported a gross written premium of Rs 15,254 crore and a net worth of Rs 6,339 crore.
Net profit of Star Health & Allied Insurance Company rose 10.80% to Rs 318.93 crore on 15.66% increase in net sales to Rs 3520.32 crore in Q1 June 2024 over Q1 June 2023.
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