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Bank of India Customer Care Number

Bank of India (BOI) offers various banking products, including savings accounts, loans, credit cards, fixed deposits, and other financial services. In addition to these offerings, BOI is committed to providing exceptional customer support. Customers can easily contact Bank of India's customer care team to promptly address any queries or concerns related to their banking products and services.


List of BOI Customer Care Numbers

Bank of India customers can contact the appropriate toll-free numbers for assistance with any issues related to their accounts or services.

 

Bank of India Toll-Free Numbers (For any queries)

1800 220 229

1800 103 1906

1800 220 088

Landline Numbers: 022-66684444, 022-0426005, 022-40426006

There are different Bank of India customer care numbers which is operational 24*7 based on the specific service or query. For instance, separate contact numbers are available for debit card services, credit card deactivation, and other banking services. To ensure your issue is addressed efficiently, please reach out to the relevant customer care unit based on the nature of your concern.

Bank of India Helpline Number for Debit Card Services

For any inquiries regarding your BOI savings account or debit card, please contact the BOI helpline, available 24 hours a day.

 

For any queries related to the BOI savings account/debit card

022-40429036, 080-69999203 (landline numbers)

For deactivating your debit card

1800 425 1112 (toll-free number)

022-40429123, 022-40429127 (landline numbers)

044- 9113784, 044-71721112 (chargeable numbers)

Bank of India Customer Care Number for Credit Card Services


Bank of India credit card holders can contact the Bank of India customer support team using the following numbers for any inquiries or to file complaints regarding their credit card.

 

Queries

Bank of India toll-free numbers

Landline Numbers

For deactivating the BOI Credit Card

1800 220 088

(022)40426005/40426006


 

For Merchant Enrolment

                        ___

(022)61312937

Any queries related to the BOI Credit Card

1800 220 088

(022)40426005/40426006

Bank of India Helpline Numbers for IMPS, RTGS, NEFT, and UPI Related Services


For any inquiries or concerns regarding IMPS, RTGS, NEFT, or UPI services, Bank of India customers may reach out to the following helpline numbers.

 

Queries

Helpline Numbers

RTGS Services

(022) - 67447092


 

(022) – 67447093

NEFT Related Queries

(022) - 61312984


 

(022) - 61312992


 

(022) - 61312997 

IMPS Services and Queries

(022) - 61312994


 

(022) – 61312995

UPI Related Complaints

(022) – 67447025


List of BOI Customer Care Email IDs

Customers of BOI can address their grievances or inquiries through the dedicated BOI Customer Care email addresses, available for all services.

For a general query 

BOI.CallCentre@bankofindia.co.in

For issues regarding credit or debit cards

boi.customerservices@oberthur.com

For RTGS-related issues

Rtgs.boi@bankofindia.co.in

For NEFT-related issues

Boi.neft@bankofindia.co.in

For hotlisting or deactivating the card

PSS.Hotcard@fisglobal.com 

Bank of India Customer Care Head Office

Customers of Bank of India may also submit their queries by completing a grievance redressal form and sending it to the Bank of India Head Office at the following address:

Bank of India, Star House, C-5, “G-Block”, Bandra Kurla Complex, Bandra (East),

Mumbai - 400051

BOI Head Office Contact Number: 022-66684444

FAQs on Bank of India Customer Care

How can I contact the Bank of India Customer Care?

You can get in touch with the Bank of India customer care service through the BOI toll-free number: 1800220229, 18001031906, 1800220088. You can also contact customer care through their email id: BOI.CallCentre@bankofindia.co.in.

What is the Bank of India customer care number for mobile banking services?

For any queries related to BOI Mobile Banking services, customers can connect on: 02240919191, 1800220229.

What is the BOI Internet Banking customer care number?

If you are a Bank of India internet banking customer, you can email boi.starconnect@bankofindia.com or call customer care at 91-22-40919191 for any questions about online banking, your login ID, or password.

How can I contact the Bank of India customer care for refund-related queries?

For refund-related questions, BOI customers can contact the Bank of India helpline at 022-40919191 or call the toll-free number 1800 220 088.

Can I claim a BOI refund for unauthorized ATM withdrawal?

If there is any unauthorized ATM withdrawal from a BOI account, the customer can request a refund. The bank will process the refund and transfer it to the customer’s account within 24 hours.

What is the Balance Enquiry Number for Bank of India customers?

To check your Bank of India account balance on your phone, you can call the toll-free numbers 1800 103 1906 or 1800 220 229. You can also give a missed call to 9015135135 or 9266135135 from your registered mobile number.

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